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TOPS KNIVES Limited Lifetime Warranty
Fixed Blade Knives are guaranteed to be free from defects in materials and workmanship for life. *Please continue to read information on terms and conditions of this warranty.
TOPS Folding knives and all TOPS Knives sheaths are guaranteed to be free from defects in materials and workmanship for a period of one year from the date of original purchase.
A copy of the original certificate of authenticity will be requested for warranty repair/replacement service for all fixed blade and folding knives.
This warranty becomes null and void if the knife is abused. TOPS warranty does not cover loss and theft, or damage caused by misuse, abuse, throwing, alterations, improper handling, neglect, accident, improper sharpening or normal wear. In most cases, the warranty does not cover oxidation of the steel and in some cases, use of a hard baton to split wood, will qualify as misuse. Please contact us if you have any questions.
Knives are high quality tools and as such are able to withstand rugged field use and conditions. However, it is incumbent upon the owner to ensure that the knife is secure in its sheath and that the use of the knife is restricted to prudent and applicable functions.
The steel must be cared for to keep it free from contaminants or corrosive substances. Any misuse of this knife other than to fulfill normal "knife-like" functions will result in voiding of this warranty. The Company reserves the right to make the final decision as to what is considered "fair use" or abuse."
To receive warranty service, TOPS Knives requires proof of purchase or a copy of the original certificate of authenticity. Please email firstname.lastname@example.org to make a warranty claim or call our office at 208-542-0113.
TOPS will review your claim and provide an initial reply within 3 business days after receipt of the knife. Photos sent by email will expedite the claim process. If approved, warranty coverage includes repair labor or, when applicable, a replacement product. Warranty will also cover return shipping charges for US customers only within the first 60 days after the purchase date (must provide proof of purchase date). All International customers or claims made after the first 60 days of purchase are subject to return shipping charges.
Many TOPS Knives are made from a well known, and well used steel known as 1095 High Carbon Alloy. As a military choice its success for hard use field knives has been recorded for over a half century. It is worthy of note that 1095 may stain and oxidize if intelligent and generally proper care are not used.
Like any good tool it needs to be taken care of, in this care a good oil should be applied on any exposed (non powder coated areas), ie. around the laser engraving and the cutting edge and serrations or saw teeth, as it applies to your knife, regular maintenance is encouraged.On models which are camouflaged by request, it is important to oil the entire blade area.
It is of course incumbent upon the user of the knife to be responsible to keep the blade clean and lubricated in which case a good quality rust inhibitor/oil may be used.
Blade Coating On Tops Knives...Tops uses only the finest grade of hybrid epoxy/poly-powdercoatingon its blades... this coating is baked on and the integrity of the coatingwill last for the lifetime of the blade... aggressive wear againstvery hard surface like metal will cause some scratching or marringof the surface as will some chemical agents.however, basically keeping it clean and using it for knife life functions,will insure continual use.
Our coating has independently been tested and has passed the1. 1300 hours of salt water spray (Result: BEST)2. Solvent and Adhesion tests (Result: BEST)3. Impact Resistance test (Result: BEST)
TOPS KNIVES ARE NOT DESIGNED FOR THROWING AND WILL VOID WARRANTY
A free sharpening service is offered by the manufacturer which includes the blade edge, serrations and chain saw teeth, for the Original Purchaser ONLY. Should the working surface of your knife become marred or scored from heavy usage we will refinish it for you for a minimal charge. However, all shipping and handling charges are the responsibility of the owner. Proper and reasonable care will ensure that your knife will last you a life-time... and then some!
Prices are subject to change at any time and some items are limited to stock on hand. We reserve the right to refuse to honor any incorrect Internet prices as we cannot account for the occasional human error. Questions can be directed to: email@example.com. Copyright All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of TOPS KNIVES INC. or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on this site is the exclusive property of TOPS KNIVES INC. and protected by U.S. and international copyright laws. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited. Applicable Law This site is created and controlled by TOPS KNIVES INC. As such, the laws of the State of IDAHO will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms and conditions at any time.
We respectfully wish to advise any and all concerned parties that it is virtually impractical and in some cases impossible to answer all incoming e-mails within 24-36 hours. Please remember we are a small company experiencing sustained exponential growth. We also travel extensively on a weekly basis. We have to therefore prioritize our response communication thusly and we trust you will empathize with our position:
If this policy does not satisfy your needs Expiditiously then you may call the number below for faster service.