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Have you checked our FAQs? Your question may already be answered there.

Notice!

Regarding all TOPS e-mail requiring a response:

We respectfully wish to advise any and all concerned parties that it is virtually impractical and in some cases impossible to answer all incoming e-mails within 24-36 hours. Please remember we are a small company experiencing sustained exponential growth. We also travel extensively on a weekly basis. We have to therefore prioritize our response communication thusly and we trust you will empathize with our position:

1. Active Duty Military presently deployed or alert status
2. SWAT and Special Police / Emergency Response Units
3. Air and Sea Rescue / Security groups
4. Any Warranty issues or general questions from TOPS Knives owners
5. General questions and catalog requests

If this policy does not satisfy your needs expeditiously then you may call for faster service.

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