Contact TOPS Knives
Have you checked our FAQs? Your question may already be answered there.
Regarding all TOPS e-mail requiring a response:
We respectfully wish to advise any and all concerned parties that it is virtually impractical and in some cases impossible to answer all incoming e-mails within 24-36 hours. Please remember we are a small company experiencing sustained exponential growth. We also travel extensively on a weekly basis. We have to therefore prioritize our response communication thusly and we trust you will empathize with our position:
- Active Duty Military presently deployed or alert status
- SWAT and Special Police / Emergency Response Units
- Air and Sea Rescue / Security groups
- Any Warranty issues or general questions from TOPS Knives owners
- General questions and catalog requests
If this policy does not satisfy your needs expeditiously then you may call for faster service.